Apple AirPods Pro 2nd Generation with MagSafe Case (USB-C)

Change of Mind

We may allow change of mind returns if your product is in ‘new’ condition. It must be unopened, undamaged, and unused and returned to us within 30 days of the product being delivered to you. A $15 restocking fee which includes the return label is deducted per item returned. Once the item has been received and assessed by the returns team, we will proceed to refund the amount of the product, (excluding the original delivery charges).

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.

Exclusions to our change of mind policy

We don't allow change of mind returns on the following products:

• heavy, large and bulky items (e.g. furniture, mattresses, large or heavy appliances);
• consumables (e.g. cosmetics);
• health products;
• jewellery;
• toppers, underlays, pillows and quilts;
• intimates (including underwear, swimwear, socks and hosiery).

Products which are on promotion are also ineligible for change of mind returns.

We may also refuse change of mind returns at our discretion where your request does not meet our Fair Use standards. These include where:

• we believe have made an unreasonable amount of change of mind return requests; or
• we suspect fraud, misuse or abuse of this policy.

Damaged or faulty items

If your product is damaged, faulty, not as described or has other issues, please contact us and we will assist you in resolving your issues. Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

• Superior audio quality: The upgraded H2 chip powers smarter noise cancellation and three-dimensional sound while the Adaptive EQ tunes music to your ears in real time to deliver crisp high notes
• Up to 2x more noise cancellation: Active Noise Cancellation now cancels twice as much unwanted sound, so nothing interrupts your listening during a commute and when you need to focus
• Personalised listening: Pick from four sizes of flexible silicone ear tips (XS, S, M, L) for an ideal acoustic seal and fit for a listening experience all of your own
• Expanded battery life: Now you can enjoy up to 6 hours of listening time on a single charge, and up to 30 hours of listening time with the MagSafe Charging Case
• Redesigned charging case: The re-engineered MagSafe Charging Case includes the U1 chip with Precision Finding to help you identify the location of your case and if you're nearby and it is tucked away, you can play sounds from the built-in speaker
• More magical than ever: Delivering a more effortless experience than the original model, it features touch controls to manage playback functions from the stem, and have Siri read your important messages and easily share a song or show between any two sets of AirPods with Audio Sharing

Detailed Specifications

• Colour: White
• Dimensions:
  
  • AirPods Pro (each): 30.9 x 21.8 x 24mm (HxWxD)
  • MagSafe Charging Case: 45.2 x 60.6 x 21.7mm (HxWxD)
• Battery: Up to 6 hours of listening time on a single charge
• Connectivity: Bluetooth® 5.3 wireless technology
• Water Resistance: IPX4 sweat and water resistant
• Chip: H2 chip

Package Contents

• 1 x AirPods Pro
• 1 x MagSafe Charging Case (USB-C) with speaker and lanyard loop
• 1 x Silicone ear tip set (four sizes: XS, S, M, L)
• 1 x USB-C Charging Cable
• 1 x Documentation

DIRECT IMPORT: This genuine product is an international version and is covered by MyDeal's 12 Month Warranty

Apple AirPods Pro 2nd Generation FAQs

• Q: What is MagSafe Technology?

MagSafe is a technology developed by Apple that uses magnets to create a strong and secure connection between devices. When applied to AirPods, it means the charging case has built-in magnets that align perfectly with a MagSafe charger. This means you get faster charging speeds than standard Qi wireless charging.

• Q: Are Apple AirPods Pro 2nd generation waterproof? 

No, the Apple AirPods 2nd generation are not waterproof. However, they are sweat and water resistant with an IPX4 rating. This means they can handle splashes and sweat but are not designed for submersion in water.

• Q: What does IPX mean?

IPX stands for Ingress Protection. It's a rating system where the first number (For example: IP44) indicates protection against solid particles, while the second number (For example: IPX4) indicates protection against liquids. The higher the number, the greater the protection.

For example:

• IPX4: Protected against water splashes from all directions.
• IPX7: Can be submerged in water up to 1 meter for 30 minutes.

• Q: Can Apple AirPods connect to Android phones?

Yes, Apple AirPods Pro 2nd generation can connect to Android phones. While they are primarily designed for Apple devices, they function as standard Bluetooth earbuds and can be paired with any Bluetooth-enabled device, including Android smartphones.

You'll be able to enjoy basic features like listening to music, taking calls, and adjusting volume. However, some advanced features like automatic switching between devices or specific Siri commands might not work.

Products which are on promotion are also ineligible for change of mind returns.

Change of mind refunds for clothing, footwear and accessories will only be accepted if items are returned unworn, unused, and in saleable condition with the original tags attached. They must be returned in their original packaging, including sealed boxes, plastic bags, and shoe boxes.