Contact us
Need help? Feel free to contact us using the below details or visit our FAQs.
Woolworths
Message us 24/7 on the Woolworths App
Ask Olive, our virtual assistant, to leave a message anytime, any day. Our team members will notify you when we respond.
Just make sure to log in to the app.
Chat to us
Ask Olive, our virtual assistant, a question any time. If Olive can’t help, ask them to put you in touch with our team members during business hours.
Call us
Give us a call during business hours. Public holidays may differ.
Online queries:
1800 000 610 Monday - Friday: 5am - 12am (AEST) Saturday: 5am - 10:30pm (AEST) Sunday: 5am - 10pm (AEST)
Good Friday
18th April: Closed
Easter Saturday
19th April: 7am - 10:30pm
Easter Sunday
20th April: 5am-10pm
Easter Monday
21st April: 5am-12am
Anzac Day
25th April: Closed
Instore queries:
1300 767 969 Monday - Friday: 9am - 7pm (AEST) Saturday & Sunday: 10am - 4pm (AEST)
Good Friday
18th April: Closed
Easter Saturday
19th April: 10am-4pm
Easter Sunday
20th April: 10am-4pm
Easter Monday
21st April: Closed
Anzac Day
25th April: Closed
Our partners
Woolworths at Work
Current customers
For support with your existing business account visit our Business Support Hub
Good Friday 18th April: Closed Easter Saturday 19th April: Closed Easter Sunday 20th April: Closed Easter Monday 21st April: Closed Anzac Day 25th April: Closed
New customers
If you are interested in learning more about Woolworths at work please visit woolworthsatwork.com.auLink opens in new tab
Everyday Market
For any questions relating to your order, such as shipping delays or fault items. Contact us via our Enquiry form and we will respond within 2 business days.
Everyday Insurance
Check out our FAQs for any questions or call us on 1300 101 234
Monday - Friday: 8am - 8pm (AEST) Saturday & Sunday: 9am - 5pm (AEST)
Good Friday 18th April: Closed Easter Saturday 19th April: 9am-5pm Easter Sunday 20th April: 9am-5pm Easter Monday 21st April: Closed Anzac Day 25th April: Closed
Everyday Rewards
Leave us a message on the Everyday Rewards app or chat to us if you have queries about your account.
Monday - Friday: 9am - 6:30pm (AEST) Saturday & Sunday: 10am - 4pm (AEST) Public holiday hours may differ.
Good Friday 18th April: Closed Easter Saturday 19th April: Closed Easter Sunday 20th April: Closed Easter Monday 21st April: Closed Anzac Day 25th April: Closed
If it’s urgent, call us on 1300 101 234
Or visit our Everyday Rewards website
Get the app
Everyday Mobile
Chat to us for any questions, or check out our FAQs
Monday - Friday: 9am - 5pm (AEST) Saturday: 10am - 4pm (AEST) Sunday & Public holidays: Closed.
Good Friday 18th April: Closed Easter Saturday 19th April: 10am-4pm Easter Sunday 20th April: Closed Easter Monday 21st April: Closed Anzac Day 25th April: Closed
Woolworths Gift Cards
Check out our FAQs for any questions or call us on: 1300 101 234
Monday - Friday: 9am - 7pm (AEST) Saturday & Sunday: 10am - 4pm (AEST) Public holiday hours may differ.
Good Friday 18th April: Closed Easter Saturday 19th April: 10am-4pm Easter Sunday 20th April: Closed Easter Monday 21st April: Closed Anzac Day 25th April: Closed
Woolworths Group Limited
Contact us regarding any of your corporate inquiries or call us on 02 8885 0000
Monday - Friday: 8am - 5:30pm (AEST) Saturday, Sunday & Public holidays: Closed.
Good Friday 18th April: Closed Easter Saturday 19th April: Closed Easter Sunday 20th April: Closed Easter Monday 21st April: Closed Anzac Day 25th April: Closed
Careers
Looking to join the Woolworths family? Checkout out website for available positions
EG Ampol
If you have any queries about EG Ampol please call us on 1300 655 055
Monday - Friday: 9am - 5pm (AEST) Saturday, Sunday & Public holidays: Closed.
Trolley Tracker
If you have located a lost Woolworths trolley, please contact 1800 641 497
Monday - Friday: 8am - 5pm (AEST) Saturday, Sunday & Public holidays: Closed.
Visit our FAQs
Responsible disclosure
To report a potential security vulnerability associated with Woolworths, Woolworths New Zealand, Big W or Everyday Rewards, email: vulnerabilitydisclosure@woolworths.com.au