Leaving a Personal Shopper note against any item is the best way to let them know exactly how you’d pick those items in store, especially fresh fruit and veg. You could also ask them to pick a specific size or weight, green or ripe produce, or even choose certain items by their use-by-date.
From time to time, there may be some items that are not available when you shop. However, you can still get the items you want if you let us find you a suitable alternative. If a substitute is not available, we’ll then give you a refund for that item. You can also let us know if you don’t want a substitute for certain products.
Creating lists helps you shop quicker and smarter. You can see all the products you’ve bought previously, find your favourites easily, and never forget what you need. You can also add an entire list to your basket with one click or all the ingredients of your favourite recipe.
Using filters when you shop will help you find the brands, products or recipes you want and get you to checkout quicker. Filters are also handy to look for products suited to your specific dietary needs or avoid those that contain ingredients you may be allergic to, like peanuts.