Training and Development
In 2010, Woolworths invested over $63 million into learning and development initiatives. This spanned core training programs, training for new employees and leadership programs for managers and executives. As management and executive development is key to building leadership capability for the future, there were a number of programs which were effective in preparing people for more complex future roles that were also delivered during 2010.
The Woolworths leadership qualities were introduced through workshops which gave a consistent and clear understanding of the Company’s expected behaviours from its employees. 1,830 senior leaders across the business attended the workshops and 239 of the Executive Leadership Team and their direct reports have completed 360 degree feedback on the qualities. An educational DVD was produced highlighting our senior leaders on their views of what actions in the business reflect the qualities to complement these workshops.
Woolworths places a high importance on supporting new employees to ensure they successfully adapt to their new role and the organisation. As part of our ‘on-boarding’ process we have an induction program for all trading businesses and a regular business orientation led by members of the senior management group, as well as executive transition coaches.
Woolworths has more Apprentice Butchers than any other Australian company. Apprenticeships are completed over 3 - 4 years through a combination of on-job training in our stores, and off-job training at local TAFE colleges.
In order to reinforce the importance of fresh food, Woolworths has also provided fresh training for our employees. This was the largest training project Woolworths has ever undertaken - and involved over 3000 workshops throughout Australia, for over 75,000 staff. This training was designed to give our people added confidence and in-depth understanding of our fresh food offering - to in turn, better service our customers.
It is our duty to provide a safe workplace for all of our Woolworths employees. We maintain the highest quality safety and training standards throughout our Supermarkets, Warehouses and Offices. Click here to see our Forklift Licensing and Training Guidance Note.
One of our most important priorities remains the development of young Australians’ skills. We are proud that our supermarket division has one of the largest groups of apprentices and trainees in Australia. The Woolworths Graduate Program offers employees career opportunities during their transition from tertiary studies to full-time employment. Those who have either recently graduated or are in their final year of tertiary studies are eligible to apply.
In-store Woolworths employees have the opportunity to participate in a graduate program with one of our support offices across a range of specialist areas, including buying and marketing, IT, finance and property.
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